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FAQ
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How long would it take for my order to complete?Cord bracelets and bow necklaces, are made-to-order. Production time is 2-4 business days (5-7 days for orders of 5 items or more). Please note that shipping time is not included. We make each bracelet by hand, so we take the time to ensure that it is to your specifications. Once your order is done, it will be shipped to you!
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Is your gold real?Definitely! Petit Gold pieces (yes even the gold on our cord bracelets) are authentic 18 karat gold and will never tarnish. We do not sell gold plated or vermeil. Learn more about the gold we sell through our Instagram post!
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Are your jewelry pawnable?Yes! You may have them pawned as long as the pawnshop accepts 18 karat gold jewelry. What about the charms on our cord bracelets? Lightweight gold is pawnable in the Philippines. Most pawnshops in the Philippines will accept any type of gold jewelry, regardless of its weight. However, the value will depend on the weight of the gold. The heavier the gold, the more valuable it gets.
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Do you have a physical store?Petit Gold is a no physical store online shop, which means you can shop with us from the comfort of your own home. We offer a variety of products and ships nationwide!
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Do you repair broken gold pieces?While we specialize in creating beautiful jewelry, accidents can happen. For most gold pieces, we recommend consulting a professional jeweler for repairs. We do not have an in-house repair service, sorry! However, we're happy to offer complimentary repairs for our cord bracelets! Just contact us for details.
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What is your standard packaging?Jewelry Pouches To reduce waste, each product will be packed in the same box in separate jewelry pouches unless requested otherwise or you've purchased gift packaging. Jewelry Boxes If you'd like each piece in its own box or if you’d like to send this order as a gift, our gift packaging upgrade is available! Receipt Your invoice will be sent to your email, so you can save it for your records. No need to worry about it being included in your gift!
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